Shipping policy

Shipping Policy

Last updated: October 2026

This Shipping Policy applies to orders placed directly through fastchargesupplements.com.

Orders placed through Amazon.de are subject to Amazon’s own shipping, delivery and customer-service terms.

Order Fulfilment

Orders placed through our website are fulfilled from Germany through our third-party fulfilment network.

Orders are processed after successful payment confirmation. Delivery estimates are calculated from dispatch and may vary during weekends, public holidays, peak periods or circumstances outside our control.

Shipping to Germany

We offer:

Free Standard Shipping within Germany

Estimated delivery time:

2–3 working days

Delivery times are estimates and are not guaranteed.

Shipping to Other EU Countries

We also ship to selected European Union countries available at checkout.

Shipping charges vary depending on the destination and are displayed clearly during checkout before payment is completed.

Typical estimated delivery time:

3–8 working days, depending on destination.

Some destinations may require additional delivery time due to carrier networks, local conditions or peak periods.

Shipping Charges

Shipping costs are calculated according to the delivery destination.

For orders shipped within Germany:

Standard Shipping: Free

For other supported EU destinations, the applicable shipping charge will be shown at checkout before the order is placed.

VAT and Customs

Applicable VAT is calculated and displayed during checkout.

Orders shipped between supported EU destinations are fulfilled from within the European Union and should not normally be subject to additional customs duties or import charges.

Order Tracking

When tracking information becomes available, it may be sent to the email address provided during checkout.

Please allow some time after dispatch for tracking information to become active.

Incorrect or Incomplete Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If an order cannot be delivered because the address provided was incorrect, incomplete or inaccessible, additional shipping charges may apply if the order must be resent.

If you notice an error in your delivery address, contact us as soon as possible.

We cannot guarantee that an address can be changed once fulfilment has started.

Delayed Deliveries

Delivery times shown on our website are estimates.

Delays may occasionally occur due to:

  • carrier delays
  • public holidays
  • severe weather
  • high seasonal demand
  • incorrect or incomplete address information
  • circumstances outside our reasonable control

If your order has not arrived within a reasonable period after the estimated delivery date, please contact us so we can investigate.

Lost or Damaged Shipments

If your order arrives damaged, or you believe it has been lost in transit, contact us as soon as possible and provide:

  • your order number
  • your name
  • details of the issue
  • photographs of damaged packaging or products where applicable

We will review the case and work with the fulfilment provider or carrier to determine the appropriate resolution.

Delivery Restrictions

We currently fulfil website orders only to destinations made available through our checkout.

If your country or region cannot be selected during checkout, we are currently unable to ship website orders there.

Amazon Orders

Customers may also choose to purchase selected FASTFUEL products through Amazon.de.

Amazon orders are separate from orders placed through fastchargesupplements.com and are subject to Amazon’s own pricing, shipping, returns and customer-service policies.

Contact

For questions about shipping or an existing order, please contact:

FastCharge Supplements
GREAT PARADOX C.T. & M.I. SERVICES LTD
Marathonos 10
5320 Liopetri
Famagusta, Cyprus

Use the contact details provided on our website.