Shipping policy
Shipping Policy
At Paradox, each piece is crafted exclusively upon order. This approach reflects our commitment to intentional production and reduces unnecessary waste.
Processing Time
Once your order is placed, please allow 2–5 business days for production before shipment.
You will receive a tracking number via email once your order has been dispatched.
Shipping Times (Estimated)
We ship globally from trusted production partners across Europe and the U.S.
Typical delivery times are:
Region Estimated Delivery
Europe 3–7 business days after production
United Kingdom 3–7 business days after production
United States 4–9 business days after production
Canada 5–10 business days after production
Rest of World 7–15 business days after production
Note: Delivery times may vary slightly depending on the destination and local postal conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and items ordered.
We occasionally offer free shipping promotions, so be sure to subscribe for updates.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking link. If you do not receive it within 7 days of ordering, please contact us.
Customs & Duties
International orders may be subject to customs fees or import duties. These are the responsibility of the customer and vary by country. Paradox is not responsible for any delays or charges imposed by customs.
Lost or Delayed Orders
If your order appears significantly delayed or lost, please reach out to us at [your email here] and we will assist you in resolving the issue.