Privacy Policy

Last updated: October 2026

This Privacy Policy explains how GREAT PARADOX C.T. & M.I. SERVICES LTD, trading as FastCharge Supplements, collects, uses, shares and protects personal information when you visit or make a purchase through fastchargesupplements.com, contact us, subscribe to communications, or otherwise interact with our website.

1. Data Controller

The controller responsible for your personal data is:

GREAT PARADOX C.T. & M.I. SERVICES LTD
Trading as FastCharge Supplements
Marathonos 10
5320 Liopetri
Famagusta, Cyprus

Email: sales@fastchargesupplements.com

2. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact information

• name
• email address
• telephone number
• billing and delivery address

Order and transaction information

• products ordered
• order value
• payment status
• shipping information
• returns, refunds and customer-service history

Payment information

Payments are processed through Shopify and the payment methods available at checkout. We do not normally receive or store complete payment-card details ourselves.

Account information

If you create or use a customer account, we may process information associated with that account and your order history.

Website and device information

• IP address
• browser and device information
• pages viewed
• interactions with our website
• referring website or advertising source
• cookie and similar technology identifiers

Communications

If you contact us, we may process the information contained in your message and any information necessary to respond to your request.

Marketing information

Where you subscribe to marketing communications or provide the necessary consent, we may process your email address and information about your interaction with our marketing communications.

3. How We Use Personal Information

We may use personal information to:

• process and fulfil orders
• take and verify payments
• arrange shipping and delivery
• provide order confirmations and transactional communications
• handle returns, refunds and customer-service requests
• maintain customer accounts
• prevent fraud, misuse and security incidents
• comply with accounting, tax and legal obligations
• operate, maintain and improve our website
• understand website performance and customer interactions
• measure advertising performance
• provide marketing communications where permitted
• protect our legal rights and enforce our policies

4. Legal Bases for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases:

Performance of a contract
For example, when we process your order, payment, delivery or return.

Legal obligation
For example, where we must retain transaction information for accounting, taxation or regulatory purposes.

Legitimate interests
For example, to operate and secure our website, prevent fraud, provide customer support and improve our business where those interests are not overridden by your rights.

Consent
Where required, for example for certain marketing communications, analytics, advertising technologies or non-essential cookies.

Where processing is based on consent, you may withdraw that consent at any time.

5. Shopify

Our online store is hosted and operated using Shopify.

Shopify processes customer information on our behalf in connection with services such as:

• website hosting
• checkout
• order processing
• customer accounts
• payments
• fraud prevention
• analytics and store functionality

For many services, we act as the controller of customer information and Shopify acts as our processor. Shopify may also process certain information for its own purposes where applicable under its terms and privacy documentation.

6. Payments

Payments may be processed through Shopify Payments and other payment methods displayed at checkout.

Depending on the payment method selected, payment information may also be processed by the relevant bank, card network, digital-wallet provider or payment-service provider.

Those providers process information according to their own privacy terms where applicable.

7. Fulfilment and Delivery

Website orders may be fulfilled through third-party logistics providers, including Amazon Multi-Channel Fulfillment (MCF).

Where necessary to fulfil and deliver your order, we may provide information such as:

• your name
• delivery address
• telephone number
• order contents
• delivery instructions

to Amazon, logistics providers and delivery carriers.

Amazon does not become the seller merely because it fulfils a website order placed through fastchargesupplements.com.

8. Amazon.de Purchases

Our website also contains links to Amazon.de as an alternative purchasing option.

If you choose to purchase through Amazon, your interaction and purchase are processed by Amazon under Amazon’s own privacy policy and terms.

We do not control Amazon’s independent processing of personal information relating to an Amazon transaction.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies necessary for the operation of the store.

Depending on your consent choices and the services enabled on our website, additional technologies may be used for:

• analytics
• remembering preferences
• measuring website performance
• advertising attribution
• personalised or targeted advertising

Where required by law, non-essential technologies are used only after the appropriate consent has been obtained.

You can manage your choices through the cookie banner or privacy-preference controls available on our website.

10. Analytics and Advertising

We may use advertising and analytics services, including services provided by platforms such as Meta, Pinterest, Shopify and other advertising or analytics providers, where enabled.

These technologies may help us:

• understand how visitors use our website
• measure advertising performance
• attribute purchases or website activity to advertising campaigns
• improve advertising relevance

Where required, these technologies are subject to your cookie or privacy-consent choices.

11. Email Marketing

If you subscribe to our marketing communications, we may use your email address to send information about:

• products
• launches
• offers
• FastCharge Supplements news

You can unsubscribe at any time using the unsubscribe link included in marketing emails or by contacting us.

Transactional emails relating to an order are not marketing communications and may still be sent where necessary to perform the purchase contract.

12. When We Share Personal Information

We may share personal data where necessary with:

• Shopify and its service providers
• payment processors and financial institutions
• Amazon MCF and fulfilment providers
• shipping and delivery carriers
• IT and website-service providers
• analytics and advertising providers, subject to applicable consent requirements
• professional advisers such as accountants, legal advisers and auditors
• public authorities where required by law

We disclose only information reasonably necessary for the relevant purpose.

13. International Data Transfers

Some service providers may process personal data outside Cyprus or outside the European Economic Area.

Where personal information is transferred internationally, appropriate safeguards required by applicable data-protection law are used where necessary.

The GDPR does not require all data to remain physically stored within the EU, but international transfers must be protected using legally recognised safeguards.

14. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

• completing and administering orders
• customer support
• fraud prevention
• accounting and taxation
• resolving disputes
• complying with legal obligations

Different categories of information may be retained for different periods.

When information is no longer required, it will be deleted, anonymised or otherwise handled in accordance with applicable law.

15. Your Data-Protection Rights

Where the GDPR applies, you may have the right to:

• obtain information about how your personal data is processed
• request access to your personal data
• request correction of inaccurate or incomplete information
• request deletion of personal information in applicable circumstances
• request restriction of processing
• receive certain information in a portable format
• object to certain processing
• object to direct marketing
• withdraw consent where processing is based on consent
• lodge a complaint with a competent supervisory authority

Some rights are subject to legal conditions and exceptions.

16. Exercising Your Rights

To exercise a data-protection right, contact:

sales@fastchargesupplements.com

We may need to verify your identity before completing a request.

We will handle valid requests in accordance with applicable data-protection law.

17. Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data-protection supervisory authority.

As our company is established in Cyprus, the relevant supervisory authority may include the Office of the Commissioner for Personal Data Protection of Cyprus.

18. Security

We use reasonable technical and organisational safeguards, together with those provided by Shopify and our service providers, to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

19. Children

Our products and website are not intended to collect personal information knowingly from children.

If we become aware that personal information has been collected inappropriately from a child, we will take appropriate steps in accordance with applicable law.

20. Third-Party Links

Our website may contain links to third-party websites or services, including Amazon and social-media platforms.

Their privacy practices are governed by their own privacy policies.

We are not responsible for the privacy practices of independent third-party websites.

21. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website functionality, service providers or legal obligations change.

The latest version will be published on this page with an updated revision date.

22. Contact

For privacy questions or requests:

FastCharge Supplements
GREAT PARADOX C.T. & M.I. SERVICES LTD
Marathonos 10
5320 Liopetri
Famagusta, Cyprus

Email: sales@fastchargesupplements.com